Define your bot connection
Live Hub provides an easy-to-use wizard to set up your bot connection.
To create an assist bot connection, see Define an assist bot connection.
To start the wizard:
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In the Navigation pane, select Bot connections.
- Click Add new voice bot connection to create a new bot connection; the following appears:
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On the Connect your Bot wizard page, select the bot framework.
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The process depends on the selected bot framework:
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For Live Hub AI Agent, see Live Hub AI Agent
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For AudioCodes bot API, see AudioCodes Bot API
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For Microsoft Copilot Studio, see Microsoft Copilot Studio
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For Microsoft bot framework, see Microsoft bot framework
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For Dialogflow CX see Dialogflow CX
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For Dialogflow ES, see Dialogflow ES
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For Rasa Pro, Rasa, Kore.AI, Amazon Lex, DRUID, Enterprise Bot, ChatBot Builder, Cognigy, Ideta, Inbenta, or Haptik.AI, see Additional bot frameworks.
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